Notice to Customers: Call wait and claim processing times are longer due to COVID-19 related claims and inquiries.
For faster service, we encourage you to file a claim and check your claim status on this website.

Suffered a Job Loss or not sure how to file a claim or check status online? Click here: FAQ

Your benefits

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File a claim

With your insurance, you can receive protection for your credit card balance or vehicle loan to help you meet your payment obligations. Please click below to download claim forms and get your claim started.


Check claim status

Looking to track the status of your claim? We will keep you updated every step along the way. Just login to your account to get updates on claims in progress.

Have questions?

Visit our FAQ section for information about filing a claim and checking your claim status.

Still can’t find what you’re looking for? Contact us via one of the methods below. 



Give us a call


Write us

Assurant, Financial Claims
P.O. Box 7000
Kingston, Ontario K7L 5V3